Shipping policy
Shipping Policy
Where we ship
Liporia currently delivers to customers in the United States, Canada, Australia and New Zealand.
Order processing
We prepare your order within 1–2 business days (weekends and public holidays not included). As soon as it's ready, we hand it over to our delivery partner.
How long will delivery take?
After your order ships, you can expect it to arrive within 6–12 business days. These are estimates: carrier delays, bad weather or other circumstances outside our control can sometimes cause your package to arrive a little later.
Shipping costs
You'll see the exact shipping cost at checkout, before you pay.
Tracking your order
When your package is on its way, we'll email you a shipping confirmation with a tracking link. It can take 24–48 hours before the first tracking updates appear.
Delays
Once your order has left our hands, it's in the care of the carrier. We can't be held responsible for delays caused by the carrier or by events beyond our control, but we're always happy to help you follow up.
Double-check your address
Please make sure your shipping details are complete and correct when placing your order. We're not responsible for packages that are delayed, lost or sent back because of an incorrect or incomplete address.
Lost or damaged package?
If your order arrives damaged, or you think it got lost along the way, let us know right away at support@liporia.com and we'll help you sort it out.
Questions about shipping?
📧 support@liporia.com
📞 +1 (646) 902-9616